Associate Director, Patient Journey, London

Sector:   Market Research and Intelligence
Industry:   Healthcare and Pharmaceutical
Region:   Europe
Salary:   60k - 100k
Contract type:   Full time, Permanent

This position is heading up a targeted research based and market research division focussing on specific patient medical conditions across Europe and the US. Research built market reports which give a profound and cost effective analysis. The studies reveal patients thoughts and feelings and therapy programmes and make available and impart pharma brands with insight and strategic intelligence to be used to:

  • Recognize what really drives patient behaviour.
  • Develop products and treatments shaped to patient needs over the course of their therapy treatment.
  • Provide communications which effectively resonate with patients.
  • Advance patient compliance and well-being.

The intention of this role is to head, plan and oversee the “On-going Series” department and to ensure the progress of the “On-going Series” portfolio. To provide management, and direction and guidance expertise in terms of increasing and sustaining the business through the growth and performance of group strategies, sales development plans and product growth plans.  Successful candidates will enjoy travelling in Europe and the US.

Responsibilities

Business Development

  • Compile the “On-going Series” strategy, aligning it to the overall company strategy and ensure execution of the plan.
  • Supervise and measure the execution of the business events in accordance with the strategy.
  • Assess strategy quarterly and recommend appropriate corrective action.
  • Explore new fields for new business, either geographically or therapeutically with attention and focus on increasing the “On-going Series” portfolio.
  • Mature and develop a sales strategy to set and guide and lead reachable sales targets for the team.
  • Construct and sustain customer relationships.
  • Observe and report on significant external trends (e.g. environmental, legislative, health and safety, etc) that affect the “On-going Series” position in the marketplace

Marketing

  • Ensure effective performance of the marketing strategy by communicating with the marketing team.
  • Support and review marketing campaigns for the “On-going series”.
  • Form high class branding in connection with company targets to drive internal and external brand knowledge.
  • Team Management
  • Oversee and control the activities, standards of performance and actions of your team.
  • Develop and sustain encouraging team performance and attitude through advice and mentoring and encourage them to take assured confident accountability for their assigned work.
  • Manage performance appraisals as per the requirements of the company.
  • Recognize staff training and progress needs to ensure that your team has the required technical skills.
  • Participate in recruitment to ensure that candidates with the suitable understanding and skills and the correct attitude are appointed.
  • Encourage and engage in teamwork to ensure a fully integrated “On-going series” team.
  • Recognize and resolve all HR-related queries and ensure processes followed are in compliance to the labour legislation and company policies.

Technical

  • Oversee projects from the planning phases to completion together with analysis.
  • Attend client briefings, get underway meetings and review the material presentations.
  • Proactively oversee fluctuations in project scope, identify possible crises, and devise contingency plans.
  • Construct develop and increase any business relationships necessary to the achievement of the projects, to ensure repeat business from present clients.
  • Lead project post mortems and build a recommendations report in demand to recognize successful and unsuccessful project elements.
  • Compile proposals according to the client requirements and within allocated time frames.
  • Direct costing of jobs in line with the company syndicated costing frames.

Qualifications

  • Educated to degree level or equivalent
  • Broad experience in business development
  • Substantial healthcare experience (preferably)
  • Project management experience
  • Former experience of leading and managing a team
  • Capability to encourage, and motivate
  • Capability to prioritise successfully and execute tasks in a high-pressure environment
  • Capability to write proposals

Other skills

  • Management skills
  • Leadership skills
  • Negotiation skills
  • Analytical skills
  • Innovation
  • Outstanding communication skills, both written and spoken
  • Client focused
  • Strategic outlook
  • Project management skills
  • Achievement-driven
  • Attention to detail
  • Excellent management
  • Problem-solving skills

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